Accessibility Declaration of the Wrocław Contemporary Museum

Wrocław Contemporary Museum undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to the website of Wrocław Contemporary Museum.

• Website publication date: 2019-09-05
• Date of last significant update: 2025-08-28

Status in terms of compliance with the Act

The website is partially compliant with the Act on Digital Accessibility of Public Entity Websites and Mobile Applications due to incompatibilities or exclusions listed below. Ensuring accessibility would impose an excessive burden on the public entity.

See: Assessment of the possibility of ensuring website accessibility

Content unavailable

• Some graphics do not contain alternative text, and some multimedia files lack audio description/subtitles. The virtual tour is not available digitally. Some attachments published on the website are not machine-readable (e.g., document scans). The heading hierarchy is not maintained on all subpages.

Exclusions

• Archival documents and multimedia content and graphics published on the website before September 23, 2018 are not available.

Preparation of an accessibility declaration

• The declaration was prepared on: 2024-03-28
• The declaration was last reviewed and updated on: 2023-12-12

The declaration was prepared on the basis of self-assessment.

Feedback and contact details

• The accessibility coordinator: Sylwia Owczarek is responsible for considering comments and requests.
• E-mail: s.owczarek@muzeumwspolczesne.pl
• Tel. 783 043 003

Everyone has the right to:

• submit comments regarding the digital accessibility of a website or its element,
• submit a request to ensure the digital accessibility of a website or its element,
• request that unavailable information be made available in another alternative form.
  The request must include:

• contact details of the reporting person,
• indication of the page or page element to which the request relates,
• indication of a convenient form of providing information if the request concerns the provision of unavailable information in an alternative form.

Your request should be reviewed promptly, no later than 7 days. If accessibility or an alternative form of access cannot be ensured within this timeframe, it should be reviewed no later than 2 months from the date of submission.

Complaints and appeals

In the event of failure to meet these deadlines or refusal to comply with the request, a complaint may be submitted to the supervisory authority by post or e-mail to the following address:

• Supervisory body: Mayor of Wrocław
• Address: Nowy Targ Square 1-8, 50-141 Wroclaw
• E-mail: kum@um.wroc.pl
• Tel: 71 777 77 77

You can also submit a complaint to Ombudsman.

Architectural accessibility

The building of the Wrocław Contemporary Museum is located at Plac Strzegomski 2, 53-681, Wrocław.

Access:

You can reach the Museum by tram:

– stop – Strzegomski Square (Contemporary Museum):

trams: 3, 10, 12, 13, 21, 22, T2; buses: 132, 142, 243, 253

– stop – DOLMED

trams: 13, 20;

– stop – Smolecka:

trams: 20, 23; buses: 106, 148, 149, 206, 249

From the Strzegomski Square stop, there is a ramp approximately 40 cm long with a slope of approximately 10%, which some wheelchair users navigate on their own to reach the handle, while others require assistance from a caregiver.

Alternatively, people with disabilities can also reach the Museum by their own transport – access to the parking lot is from Strzegomska Street, along Świętego Pawła Street.

There is a barrier and intercom system located approximately one meter high in front of the parking lot. Upon entering, please request wheelchair access via the ramp. The ramp is accessible from the rear of the building, facing the parking lot. The parking lot does not have designated disabled spaces. The courtyard surface and access to the ramp are paved.

At the entrance door, there's a short ramp and an intercom at a height of approximately 140 cm, through which you can announce your arrival and request assistance in opening the door. Security and exhibition staff are available to assist you. The ticket office and information desk are located on level 0 of the building. Museum visitors with assistance dogs can access all areas of the building accessible to visitors.

Each level of the building can be accessed by stairs or elevator. The elevator features tactile and Braille-printed buttons. Exhibition staff are available to assist visitors during the elevator journey. The elevator is wheelchair-friendly, and there are no thresholds or uneven levels between rooms.

Most restrooms have specialized handrails and an emergency call system. The door closers on all restroom doors may pose a challenge for people with mobility impairments. The building lacks ramps, platforms, voice announcements, or induction loops. Glass doors are marked, while the first and last flights of stairs are textured for visually impaired users. Information boards are available throughout the building, some of which are accessible to people with disabilities.

Office workers and exhibition supervisors underwent training on supporting people with visual disabilities, entitled "The World of Touch and Sound Without Secrets" and "Help Sensibly", organised by the Chance for the Blind Foundation. The training was led by Karolina Łopata, an activist of non-governmental organisations working for people with visual disabilities.